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Charges

CONFERENCE RATES

We charge for what you use - on a per line per minute rate, depending on the type of service you require.

Operator assistance and support is available on ALL conferences 8.30am - 9.00pm weekdays.

Customer Managed 8 pence

11 pence
(with 0800 number during weekdays)

10 pence
(with 0800 number on weeknights/weekends)
Operator Attended 13 pence 16 pence
(with 0800 number during weekdays)
15 pence
(with 0800 number on weeknights/weekends)
Operator Managed 25 pence* 29 pence
(to UK landlines during weekdays)
27 pence
(to UK landlines on weeknights/weekends)

* Mobiles are charged on top of this basic rate at 15p for all networks except for '3mobile', which is charged at 20p.

* International numbers are charged on top of this basic rate at various rates depending on the destination country.

RECORDINGS

They are available in two formats:

  1. An emailed MP3 file link (to play from or download to your PC) = £10 per conference.
  2. A CD (duration maximum 80 mins) posted first class = £10 per disc.

CANCELLATION FEES

Operator Attended and Operator Managed conferences cancelled on the day they were scheduled to go ahead will incur a charge:

  1. Management conference = £35
  2. Education conferences = £35
  3. Self help conferences = £15

Please view our Cancellation Policy.

OTHER RATES

Special, reduced rates are available for:

  1. Education conferences
  2. Self Help conferences

Please view our definitions of Education and Self Help conferences.

For a detailed quote, pleace contact our Accounts Department.